If you've replaced the drive or memory yourself, you've more or less done it before. I've personally done it myself and feel confident taking off the cover, but you may not. I don't know if it actually works until you try it, but if you're talking about one of the "Unibody" MacBook Pros with the optical drive, it's not that difficult to remove the cover and pull the battery connector and then press on the power button. Thanks and have a wonderful evening.Īnyone know any other workarounds or solutions to this issue? Thanks. Let us know if we can be of more assistance with this. If you can get into Recovery, choose the 3rd option "Get Help Online" and test if the keys work there. This article talks about Recovery: About macOS Recovery - Apple Support If it is also occurring in safe mode, I recommend testing this in Recovery.
If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps. Use this article for the steps to get into safe mode: Use safe mode to isolate issues with your Mac When you boot to safe mode, log in to your account and check if the issue is also occurring in safe mode or not. Since the issue is also affecting other USB keyboards connected to your Mac, I recommend testing if the same issue occurs in safe mode. Thanks for asking the Apple Support Communities for help with your keyboard keys not working.
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